PRIVACY POLICY

Last updated: 12th September 2025

This privacy notice for Riddy Golf Limited (“RiddyGolf”, “we”, “us”, or “our”) explains how and why we collect, store, use, and share your personal information when you use our services (“Services”).

Riddy Golf Limited is the Data Controller of your personal information for the purposes of the UK GDPR, EU GDPR and other applicable data protection laws.

You use our Services when you:

  • Visit our website at www.riddygolf.com, or any website of ours that links to this privacy notice

  • Download and use our mobile application (RiddyGolf), or any other application of ours that links to this privacy notice

  • Engage with us in other related ways, including sales, marketing, or events

If you have questions or concerns, please contact us at contact@riddygolf.com.

SUMMARY OF KEY POINTS

  • What personal information do we process? Depends on how you interact with us and the Services.

  • Do we process sensitive information? No, we do not process sensitive personal data.

  • Do we collect from third parties? Sometimes — e.g. social media platforms, marketing partners, or public sources.

  • Why do we process data? To provide, improve, and administer our Services, to meet legal obligations, to prevent fraud, and with your consent, to send marketing.

  • Who do we share data with? Service providers (e.g. Stripe, Squarespace), business partners, or in business transfer situations.

  • How do we protect your information? We use organisational and technical safeguards, but no system is 100% secure.

  • Your rights. Depending on your location, you may have rights such as access, correction, erasure, portability, restriction, or objection.

  • International transfers. Your data may be transferred outside the UK/EEA (e.g. to the US) with safeguards in place.

  • Retention. We keep data only as long as necessary, usually while your account is active and up to 6 years afterwards for legal and tax purposes.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide

When you register, use our Services, request information, or contact us, we may collect:

  • Name, email address, phone number, usernames, passwords

  • Contact preferences

  • Payment details (processed by Stripe — see their Privacy Policy)

  • Authentication or verification data

We may also collect limited profile details if you choose to log in using a social media account (see section 6).

Application data

When using the RiddyGolf mobile app, we may collect:

  • Geolocation data (if you grant permission, to show location-based features such as nearby golf courses)

  • Device data (device ID, model, operating system, IP address)

  • Push notifications (if you enable them)

We do not collect SMS messages, contacts, or reminders, and will only ever request permissions needed for app functionality.

Automatically collected information

When you visit our website or app, we may collect technical information such as:

  • IP address, browser type, device type

  • Log and usage data (pages visited, features used, errors)

  • Location data (approximate, unless GPS access is enabled)

Information from other sources

We may collect limited data from public databases, marketing partners, social media platforms, and other third parties to improve our Services and marketing.

Children’s data

Our Services are not directed at individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have, we will delete it.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

  • Provide and administer your account

  • Deliver Services, including event booking and payment processing

  • Communicate with you and provide support

  • Send administrative information (e.g. updates to terms)

  • Request feedback

  • Send you marketing communications (with your consent where required)

  • Protect against fraud and misuse

  • Analyse usage trends and improve our Services

  • Comply with legal obligations

Our website is hosted by Squarespace, which collects standard device and browsing information to run and protect its platform. See Squarespace Privacy Policy.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your personal data when we have a lawful basis, including:

  • Consent (e.g. to send marketing emails or use geolocation services)

  • Contract (to deliver the Services you signed up for)

  • Legitimate Interests (e.g. to analyse usage, prevent fraud, improve Services)

  • Legal Obligations (e.g. tax or regulatory compliance)

  • Vital Interests (rarely, e.g. to protect life or safety)

4. WHO DO WE SHARE YOUR DATA WITH?

We may share personal information with:

  • Service providers (Stripe for payments, Squarespace for hosting, and other IT providers)

  • Business partners (e.g. golf course operators where you register for events)

  • Other users (if you interact via the leaderboard, scorecards, or public features)

  • Business transfers (if RiddyGolf is merged or acquired)

5. INTERNATIONAL TRANSFERS

Your information may be transferred outside the UK/EEA, for example, to the United States, where providers like Stripe and Squarespace are based. Where this happens, we use appropriate safeguards such as the UK Addendum to EU Standard Contractual Clauses.

6. HOW DO WE HANDLE SOCIAL LOGINS?

If you choose to log in with a social account (e.g. Facebook), we will receive certain profile data from that provider (e.g. name, email, profile picture). Their use of your data is governed by their own privacy policy.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep personal data only as long as necessary:

  • While you have an active account

  • Up to 6 years after account closure to meet legal, tax, and regulatory requirements

When retention is no longer needed, we securely delete or anonymise your data.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use technical and organisational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection from unauthorised access.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access and receive a copy of your data

  • Correct or delete your data

  • Restrict or object to processing

  • Request portability of your data

  • Withdraw consent at any time

You also have the right to complain to your data protection authority (e.g. the UK ICO).

10. MARKETING COMMUNICATIONS

We only send marketing emails/SMS if you have opted in. You can withdraw consent at any time by clicking “unsubscribe” or contacting us.

11. DO-NOT-TRACK

We do not currently respond to browser “Do Not Track” signals, but may do so if standards are adopted in the future.

12. UPDATES TO THIS NOTICE

We may update this notice from time to time. Changes will be published here with a new “Last updated” date. For material changes, we may notify you directly.

13. CONTACT US

If you have questions, requests, or complaints, contact us at:

Email: contact@riddygolf.com

Post:

Riddy Golf Limited

20 Eversley Road

Bexhill-on-Sea

East Sussex, TN40 1HE

United Kingdom

14. HOW TO ACCESS, UPDATE OR DELETE YOUR DATA

You can manage your account settings within the app or email us at contact@riddygolf.com to exercise your rights.